Category Archives: Wikis
Vertical solutions based on TikiWiki – An opportunity for open source entrepreneurs and consultants
The June 2008 report on “Collaboration and Social Media” by the Gilbane Group suggested that “the future of social media focuses on delivering vertical solutions complete with rich domain expertise.” This is a view that I have found to repeatedly … Continue reading
Filed under Open Source, TikiWiki, Wiki, Wikis
Firefox’s revolutionary community approach to customer support
As the launch of Firefox 3 draws close, it is time to reflect on how revolutionary open source has been and how it still has so much to grow into. Being part of the Firefox support team has provided a … Continue reading
Filed under Customer Support, Firefox, Mozilla, Open Source, TikiWiki, Translation, Value Co-creation, Wiki, Wikis
Speed geeking my latest open source passion (Kaltura) at Penguin Day
At Penguin Day New Orleans, in response to request for speed geeking volunteers, I decided to show my latest open source passion – Kaltura. Kaltura is the world’s first open source collaborative video platform. This is quite awesome stuff. Think … Continue reading
TikiWiki Listed in EContent Top 100
TikiWiki has been named to the Seventh Annual EContent 100. The annual list contains the companies “that matter most in the digital content industry.” The wealth of new features and enhancements contained in the upcoming Release 1.10 will no doubt … Continue reading
Wikify your support forum and knowledge base
The participatory nature of a wiki makes it extremely suitable for the construction of customer support knowledge bases. But what if you need a support forum as well? The answer is TikiWiki, a wiki with forums built in. Link directly … Continue reading
Filed under Customer Support, Knowledge Bases, Mozilla, TikiWiki, Wiki, Wikis
Support.mozilla.com keeping me busy
The support.mozilla.com project currently in beta (powered by TikiWiki) is keeping me busy. But I’m pleased to say that improvements are being made at a healthy pace. It’s always nice to receive thanks and accolades from happy users. The wiki … Continue reading
Introducing WikiNetNav
Social network analysis of wiki pages, their authorship, and relationships between contributors currently utilize graph-based visualizations. However, there is no readily available tool for end-users to visualize these networks. WikiNetNav is a new tool for wiki end-users to explore social … Continue reading
Filed under Social Network Analysis, TikiWiki, Wiki, Wikis
Social Network Analysis of TikiWiki
Videos and slides of my presentation at the Free Software and Open Source Symposium on social network analysis of the TikiWiki open source community are now available.
Filed under Open Source, Social Network Analysis, TikiWiki, Wiki, Wikis
OECD Report on Web 2.0, Wikis and Social Networking
A rather lengthy OECD report on Web 2.0, Wikis and Social Networking has been published. It covers a fair bit of ground, and provides a good overview in language that can easily be understood by people unfamiliar with these concepts … Continue reading
Filed under Social Networking, Web 2.0, Wikis
Open Source Business Resource
Back in July, the Talent First Network launched a Creative Commons licensed online publication called the Open Source Business Resource, now into its third issue, and available at www.osbr.ca. My article on “Open Source as Community” appears on page 20 … Continue reading
Filed under Open Source, Social Network Analysis, TikiWiki, Wiki, Wikis
