Entries from June 2008

June 15, 2008

Firefox’s revolutionary community approach to customer support

As the launch of Firefox 3 draws close, it is time to reflect on how revolutionary open source has been and how it still has so much to grow into. Being part of the Firefox support team has provided a brand new perspective that brings the open source way of doing things into a non-software [...]

June 3, 2008

Too many social actions platforms? It all comes together at one place.

Congratulations to Peter Deitz for being a winner at the NetSquared N2Y3 Mashup Challenge! My favorite project from the beginning – I found the value proposition provided by his Social Actions project clear and compelling. The problem: There are too many social action platforms around. People have not enough time to monitor or search all [...]