Monthly Archives: June 2008

Firefox’s revolutionary community approach to customer support

As the launch of Firefox 3 draws close, it is time to reflect on how revolutionary open source has been and how it still has so much to grow into. Being part of the Firefox support team has provided a … Continue reading

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Filed under Customer Support, Firefox, Mozilla, Open Source, TikiWiki, Translation, Value Co-creation, Wiki, Wikis

Too many social actions platforms? It all comes together at one place.

Congratulations to Peter Deitz for being a winner at the NetSquared N2Y3 Mashup Challenge! My favorite project from the beginning – I found the value proposition provided by his Social Actions project clear and compelling. The problem: There are too … Continue reading

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Filed under Mashups, Non-profit